features

On site and online hotel reservations

Powerful front of house features make managing a busy hotel reception easier with Hotel Manager. Features include the colour coded availability chart with drag and drop allocation, room re-assignment and event highlights.

Processes within Hotel Manager are fast, logical and easy to train, making your team more efficient, and able to spend more time ensuring customer service levels are at their best.
Step-by-step enforced procedures make day-to-day working easy for the front of house team, allowing the front of house manager the time to concentrate on maximising occupancy
and revenue.

 

Powerful rates management

Hotel Manager includes powerful rates management functionality, making rates easier to control.

With our comprehensive rate code set up tool, multiple rates can be easily set up and activated for various time periods. Rates can also easily be switched on or off at the touch of a button in response to fluctuating demand or market conditions, allowing complete control of revenue management.

 

Comprehensive events management

The comprehensive events system allows bookings to be made for all facilities, from bedrooms and conference rooms, to restaurant tables and leisure bookings. All this information is
stored under one, easily accessible, simple to understand event booking.

Events often require careful planning, and tasks must be carried out in an efficient and timely manner in order for them to run smoothly. The intelligent tasks engine brings tasks for
multiple events together into a daily task list, so once a task has been set against and event, you can be confident that it will be carried out without the need to continuously check paperwork.

 

Sales and marketing

Hotel Manager gathers all the information needed to run successful, targeted marketing campaigns, ensuring consistent occupancy levels and revenue throughout the financial
year.


Hotel Manager stores all passive operational data as it is input day to day in all areas, and allows you to convert this data into a powerful marketing resource.

Run targeted marketing campaigns via post, email or even text message to fill pockets of availability. Hotel Manager records all guest details, including times of stay, average room rate
and even spending habits. Hotel Manager allows you to select guests based on a number of criteria to ensure campaigns are clearly targeted, increasing their success. Source and promotion
code analysis enables you to monitor the success of each campaign.

 

Latest news/events

Alacer release version 8 of all applications. Version 8 includes over 250 improvements and new features and the full release of Information Manager, Alacer's live dashboard and marketing campaign management software

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Testimonials

Alacer demonstrate their commitment to customer service by their excellent after sales service and ongoing upgrades to the system to meet our growing and changing needs.
Frank Seagrave-Daily Proprietor Mayfield House Hotel

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